Customer Service Services at LBS

A lot has changed in the digital era. But one thing remains certain: customer service is key. It’s not easy being thousands of miles away from your customers. Or speaking a different language. That’s where we come in. Our customer service management solutions streamline every step of the customer communication process. From receiving and responding to customer queries to building comprehensive knowledge databases of commonly asked questions. With representatives around the world, you can rest assured your customers will be dealt with professionally and in a timely manner. No matter their location.

Our competences

  • Setting up a professional help desk platform with ticketing system, online chat, and solutions database.
  • Setting up and managing community forums and other end-users platforms.
  • Providing affordable native English customer service representatives.
  • Telephone customer service center coordination (US/UK phone number, voice mail, qualified call center representatives).
  • Product testing.